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+380 44 287 88 70

Claims handling services

Due to successful practice in Ukraine Smile Assistance accumulated considerable experience in the field of insurance claims handling. We are proud of our worked-out technologies that allow us to collect all needed information

Smile Assistance renders the following claims handling services:

  • inspection of the damaged property
  • take measures to salvage the property end save expense
  • define the reasons, character and measure of damages (insurance investigation)
  • document of the insurance case and form the set of materials on the damage needed for payment of insurance indemnity

These are:

  • competent authority records confirming the circumstances of the accident (information on the case provided by the law-enforcement authorities, medical establishments and other organizations)

  • report defining the character and extent of damage

  • the bills/invoices confirming the expenses caused by the accident

  • damage calculation

  • other documents

  • organize, control and pay the repairs of the vehicle in the country of accident occurrence

  • handling the regress suits